Help Centre


General Queries

Q: Who is Go Horse Betting? Go Horse Betting is an international gaming company which provides online horse betting and greyhound betting.

Q: Where do I find my Account Number and Password to log in? You will receive your Account Number and password as soon as you join and we will also send it in an email. If you don't see this in your inbox please be sure to check your junk folder. Your account number will begin with the letters: GHB followed by a numeral. You can also login with the EMAIL address that you used to open your account.

Q: I've lost my password; how do I retrieve it? If you've forgotten or lost your password you can retrieve it by contacting our Customer Service Team at 1-844-GHB-BETS (1-844-442-2387) where you will be asked the security question that you used when you created your account. You can also reset your password on the website.

Q: Where can I see my available balance? After you log into your account you will be able to see you available balance on the navigation bar.

Q: What racetracks can I bet on?

We are excited to offer the following tracks available for wagering:

Class A Class B Class C Class D Class E
Aintree Canterbury Park Albuquerque Arawa Park Aby
Aqueduct (T) Charles Town Arapahoe Park Australia B Amal
Arlington Park Delaware Park Belterra Australia C Arjang
Ascot Racecourse Delta Downs Colonial Downs Australia D Arvika
Australia A Emerald Downs Columbus Park Australia Harness 1 Assiniboia
Auteuil Racecourse Fair Grounds Dax Australia Harness 2 Axevalla
Ayr Finger Lakes Ellis Park Balmoral Park Bergsaker
Ballinrobe Golden Gate Fields FanDuel Racing Cal Expo Bluffs
Bangor-on-Dee Hoosier Park Fontainebleau Dover Downs Boden
Bath Indiana Grand Fukushima Evangeline Downs Bollnas
BC Juvenile /Classic DD Laurel Park Funabashi Ferndale Bro Park
BC Juvenile Fillies/Distaff DD Lone Star Park Hanshin Flamboro Downs Buffalo Raceway
BC Juvenile Turf/Turf DD Los Alamitos Hastings Park Fort Erie Compiegne
Bellewstown Los Alamitos Race Course Hawthorne Freehold Raceway Dannero
Belmont Gold/Stakes Double Louisiana Downs Hialeah Park Fresno Daytona Beach Evening
Belmont Park Oaklawn Park Kentucky Downs Harrah's Philadelphia Daytona Beach Matinee
Beverley Penn National Kokura Harrington Raceway Derby Lane Evening
Brighton Prairie Meadows Kyoto Hawera Derby Lane Matinee
Carlisle Presque Isle Downs Mahoning Valley Matamata Eskilstuna
Cartmel Sam Houston Race Park Meadowlands Maywood Park Farjestad
Catterick Sunland Park Mont de Marsan Otaki Fonner Park
Chantilly Racecourse Turfway Park Mountaineer Park Phar Lap Gavle
Chelmsford City Nakayama Plainridge Hagmyren
Cheltenham Niigata Pleasanton Halmstad
Chepstow Oi Pocono Downs Hawthorne Harness
Chester Remington Park Pocono Downs Early Hazel Raceway
Churchill Downs Sapporo Pompano Park Hoosier Park Harness
Clonmel Scottsville Portland Meadows Jacksonville EVE
Cork Racecourse SunRay Park Pukekohe Jagersro
Curragh Turf Paradise Retama Park Jagersro Galopp
Deauville-La Touques Riccarton Kalmar
Del Mar Sacramento Karlshamn
Distaff Classic Daily Double Santa Rosa La Teste
Doncaster Racecourse Sha Tin Lindesberg
Down Royal Solano Lycksele
Downpatrick Stockton Mantorp
Dundalk Suffolk Downs Meadowlands Harness
Durbanville Tauranga Meadows Harness
Epsom Downs Te Aroha Monticello Raceway
Exeter Te Rapa Naples Fort Myers Evening
Fairview The Red Mile Naples Fort Myers Matinee
Fairyhouse Racecourse Thistledown Northfield Park
Fakenham Timonium Orange Park Evening
Ffos Las Wanganui Orange Park Matinee
Flamingo Western Fair Raceway Orebro
Folkestone Will Rogers Downs Ostersund
Fontwell Woodbine Mohawk Park Oviken
Galway Woodville Palm Beach Evening
Goodwood Yavapai Downs Palm Beach Matinee
Gowran Rattvik
Greyville Romme
Gulfstream Park Ruidoso Downs
Gulfstream Park West Saratoga Harness
Hamilton Saratoga Harness Early
Happy Valley Racecourse Scioto Downs
Haydock Skelleftea
Hereford Solanget
Hexham Solvalla
Huntingdon Southland Evening
Kawasaki Southland Matinee
Keeneland Southland Twilight
Kelso Tarbes
Kempton Tingsryd
Kenilworth Tri-State Evening
Kilbeggan Tri-State Matinee
Killarney Umaker
King Abdulaziz Racetrack Vaggeryd
Laytown Visby
Leicester Wheeling Downs Evening
Leopardstown Wheeling Downs Matinee
Limerick Woodbine Harness
Lingfield Yonkers Raceway Harness
Listowel Zia Park
Longchamp
Ludlow
Maisons-Laffitte Racecourse
Market Rasen
Marseille-Vivaux
Meydan
Monmouth Park
Musselburgh
Naas Racecourse
Navan
New York/Metropolitan Double
Newbury Racecourse
Newcastle
Newmarket
Newton Abbot
Nottingham
Oak Tree at Pleasanton
Oaks/Derby Daily Double
Oaks/Old Forester/Derby Pick 3
Parx Racing
Perth
Pimlico
Plumpton
Pontefract
Punchestown
Redcar
Ripon
Roscommon
Saint-Cloud
Salisbury
Sandown
Santa Anita Park
Saratoga (T)
Sedgefield
Sligo
Southwell
Stratford
Tampa Bay Downs
Taunton
Thirsk
Thurles
Tipperary
Tokyo
Towcester
Tramore
Tucson
Turffontein
Uttoxeter
Vaal
Warwick
Wetherby
Wexford
Wincanton
Windsor
Wolverhampton
Woodbine
Worcester
Yarmouth
York

Deposits

Q: What are the costs to join? Membership is free at Go Horse Betting.

Q: What credit cards do you accept? We accept Visa and MasterCard as well as several other online options to fund your account. Credit card deposits are instantaneous. When making a withdraw or if you need to increase your daily or monthly deposit limits, you may need to fill out an Authorization Agreement. This is required by Go Horse Betting as part of KYC ("Know Your Customer") rule that banks and financial services demand.

Q: My credit card was declined, why? Your card could be declined for many reasons. Often your card may be blocked for international transactions. Please contact your credit card company and simply instruct them to allow your card to be used for international transactions. You can alternatively try any of our other simple and quick deposit methods in the cashier.

Q: I used my credit card to fund my account, what documents do you need for me to request a payout? When you request a payout, you may need to complete one Credit Card Verification form for each credit card you use to deposit funds along with the following documents:

  • A photocopy of your government issued photo ID (e.g., your driver's license).
  • Photocopies of the front and back of your credit card.

Q: In addition to credit cards, what other methods can I use to deposit money?

Login to your account and click on "Cashier" to learn how to easily and quickly fund your account online. You can also contact our Customer Service Department to receive instructions on how to deposit funds.


Bonuses

Q: How do I claim my bonus? Most deposit bonuses are only given on a request basis. Please enter the "Promo Code" for the bonus you want when you are creating your account. You can also enter the Promo Code by clicking on the "Cashier" or "Deposit" link on the navigation bar when you log in to your account. If your account is eligible to receive a bonus, it will be added promptly. For your initial deposit, you will automatically get 10% cash added to your account.

Q: What bonuses do you offer? We always offer several promotions to our players. Visit our promos page for available promotions.

Q: How do I claim my bonus? Most deposit bonuses are only given on a request basis. Please enter the "Promo Code" for the bonus you want when you are making your deposit. If your account is eligible to receive a bonus, it will be added to promptly.

Q: Are there roll over requirements for bonuses? Depending on the type of bonus you receive, there will be terms and conditions. Please see our bonus and promotion terms and conditions displayed in the Club House.


Payouts

Q: How do I collect when I win?

You can request a payout any time via the online cashier. Log into your Go Horse Betting account, click "Cashier", select the "payout" option and follow the easy instructions. You can also request a payout by contacting our Customer Service Department toll free 1-844-GHB-BETS (1-844-442-2387). We pay out Monday through Friday and unlike the industry standard of a week, you can usually get your money within 48 hrs.

– Please allow 24 hours for your payout request to be reviewed.

– Payouts are processed Monday through Friday, between 8:00 a.m.ET to 2:00 p.m. ET, excluding holidays. Important notice: Identity verification and other documentation are often required. Payout requests will not be completed until all requested documentation has been submitted, and received by Go Horse Betting.

Q: What are the track payouts?

GHB is a non-parimutuel horse racing website. Win, Place, Show wagers pay full track odds. All Exotic wagers pay full track odds up to the maximum pay-outs as shown in the table below:

Bet Type Class A Class B Class C Class D Class E
Win Track Odds Track Odds Track Odds Track Odds Track Odds
Place Track Odds Track Odds Track Odds Track Odds Track Odds
Show Track Odds Track Odds Track Odds Track Odds Track Odds
Exacta 500-1 400-1 300-1 300-1 300-1
Quinella 400-1 300-1 300-1 300-1 300-1
Trifecta 1000-1 750-1 300-1 300-1 300-1
Superfecta 1500-1 1000-1 300-1 300-1 300-1
Pick 3 1500-1 1000-1 300-1 300-1 300-1
Pick 4 5000-1 2000-1 300-1 300-1 300-1
Daily Double 750-1 400-1 300-1 300-1 300-1
Maximum Payout $20,000.00 $15,000.00 $10,000.00 $3,000.00 $1,000

Horse Wagering

Q: What bet types does Go Horse Betting offer?

We accept all bet types for horse and greyhound racing. If there is a racetrack or bet type out there that we don't currently offer, just ask, we'll see about getting it added as an option for our members.

Q: What is Go Horse Betting wagering limits?

The minimum wager over the Internet is typically $1 within the racebook with a maximum of $2,000 per event. In order to wager more on a single race, you will need to get your account authorized by Management or you can simply make multiple tickets for a particular race. If you have the money in your account, you can make the bet. Under no circumstances will credit be provided to members.